This is an update from our previous post regarding problems with the free Coffee Break French and Spanish podcast files.

We’ve been working on this problem over the past few days and would like to update listeners. Our free podcast files are hosted with Libsyn who have servers able to deal with the bandwidth required to allow language learners to download the lessons thousands of times a day from around the world. Libsyn hosts the files on a variety of servers and uses a technique called redirecting to make the files available and share the load across different servers. These redirects have not bee working correctly and have been generating “file not found” errors for our content. Today we have managed to change the Coffee Break Spanish file references to solve this problem. Coffee Break Spanish files should now be downloadable directly from our website or by using the flash player. We’re now trying to update the podcast feed so that the files are all available in iTunes in addition to the website. This is proving more difficult, so we’re still relying on Libsyn to solve the problem at their end.

With regard to Coffee Break French, these files are in a different account at Libsyn and the redirect issue has not been resolved for this account yet. We’ve tried to apply the solution we’ve used with Coffee Break Spanish, but this has not worked for CBF. We will continue to try to resolve this issue and keep you posted on developments.

We have contacted Libsyn and they are looking into the situation at their end. As soon as they have resolved the redirect issue we’ll update the feeds accordingly. In the meantime, it looks like this week’s Coffee Break French will be delayed until Friday as the production schedule has suffered as a result of these problems.

We can only apologise for the on-going frustration this issue is causing and hope that we can provide a solution very soon. In the meantime, thank you for your patience.

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    10 replies to "CBF/CBS problems: Update"

    • Jaky

      aaaw, damn! I’ve been trying to download CFB lesson 3. I hope you guys can fix the problem soon. The lessons are sooo effective. nice job (=

      Cheers!

    • Kay

      Being forced to listed to other French podcasts has made me appreciate CBF even more.. hope you can find a fix soon. Thanks for putting up and maintaining such an amazing resource!

    • Philippa

      Thank you very much for all your efforts. I do look forward to listening to the Coffee Break French again. It’s relly good programme for language learners.

    • Joy

      I’m so glad it’s not just me!
      I love coffee break french, can’t wait to start lesson 34 when it’s fixed!

    • Graham

      Yay! seems to be working again 🙂

    • Robert

      Most seem to work now except lessons 13, 32 – 34

    • Alan D'Augustine

      Vous avez fait des efforts. Ce ça qui est important n’est-ce pas?
      Merci a tou

    • Alan D'Augustine

      Vous avez fait des efforts.
      Ce ça qui est important, n’est-ce pas?
      Merci, a touts et a toutes.

    • warren

      Unfortunately as of Dec 8 lessons 13, 32 to 34 are still now working on the iPhone! This is pretty frustrating.

    • Jan Wiles

      I am unable to download past Lesson 9 on my iPhone or iPad. Is this still a known problem? Would an upgraded membership solve this problem? Love your show!!!!! Please fix:) I want to be a paying member:)

      Jan

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