Support RLN Guide: Using premium feeds in iTunesOctober 25, 20106Comments by Coffee Break Languages This video will help you access the premium materials for items you have purchased through the premium feed system in iTunes. premium feeds rln-guide using premium feeds in iTunes 6 replies to "RLN Guide: Using premium feeds in iTunes" Gina Wadley July 30, 2011 Mark, This was a helpful video, but I turned up my volume as high as possible and couldn’t hear it very well. Thanks. Gina Reply Kelly March 12, 2012 Quite frustrated still. I am unable to download the enhanced versions (with the proper url) on the iPad after downloading Downcast like suggested. I am also unable to subscribe to the premium feeds in iTunes as shown in this video. It does not recognize my name and password. I have checked that my password is correct under “control panel” All looks good, membership paid in full “CBS Level 1 – Silver” I have gone through the help desk with no response. Can I suggest an automatic response such as “we have received your request and will be addressing your problem with in ____ days”? That way the customer has some idea of how long it will take to hear back. Since you offer no phone support, I am quite frustrated and ready to throw in the towel… Sorry for the negative feedback. Kelly Reply David Garces August 12, 2012 The video don’t work (I use Chrome) Reply rami 82 March 30, 2013 I had the same problem that kelly had ..the password is not working properly while it works in coffee break spanish properly Reply Christine Brooks September 7, 2013 Hi folks. I just love the free podcast and it has been really great for me. I have learned SO much. However. I have paid for and am trying to subscribe to the Season 3a package and just can’t get the members audio to download – I have tried it via itunes and downcast but am still getting no further. Help…. anyone….?? If anyone can help, I will be happy to update this feed with the info Reply Paula Hinz December 4, 2013 I can’t access the informational video on how to use iTunes to access my new member materials. Feeling a bit of a letdown! I liked the site when it was free, now I’m wondering if I made a smart decision to buy into it:( Reply Leave a Reply Cancel Reply Your email address will not be published. Notify me of follow-up comments by email. Notify me of new posts by email.