Coffee Break Spanish: Arrangements for after lesson 80

Situation 3: I'm currently a Premium Subscriber

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Please note that this is only for those Premium Subscribers who have an on-going subscription with us through Paypal.

Thanks for your support: we are very grateful to all of our Premium Subscribers because you have helped us to build the company over the last two years. As you know, the Premium Subscription has given access to the bonus materials on a three-monthly basis. This subscription is automatically renewed every three months. Given that there will be no new materials after 10 October, we will now be suggesting that you cancel your subscription. Please do check the exact details applying to your situation based on subscription renewal dates on this page. You should not cancel if your subscription is due between 10 September and 10 October. Full details can be found here.

Cancelling your subscription

If you need to cancel your subscription, please follow the instructions below.

Cancelling your subscription in Paypal
  1. Click here to go to your History in Paypal (you'll have to log in using your Paypal username/email and password)
  2. In the search field, enter sales@radiolingua.com
  3. Choose "Within the past year" from the pop-up menu
  4. Click on submit
  5. Find the most recent payment for £22.50 (3-month subscriptions) or £8.50 (1-month subscriptions) and click on Show details (NB. amounts may differ depending on your local currency)
  6. Details will be given at the top of the result page reading "Subscription payment sent in reference to S-1XXXXX. Click on this reference number
  7. Confirm that this is indeed your subscription to Coffee Break Spanish
  8. Click on Cancel Subscription (don't forget to confirm on the next page)

As Premium Subscribers you currently have access to all materials appropriate to the date of your subscription. We would invite you to download any materials you require before 10 October 2008 as the materials will be removed from this feed on or soon after that date. Please be aware that we will not be able to provide individual download links to any episodes after this date. You must download any content you require before 10 October 2008.

Notes about the existing Coffee Break Spanish feed

You may have read elsewhere that we're going to be 'starting over again' with Coffee Break Spanish. There won't be a "premium feed" this time: since all the materials already exist there will be access to the premium content through the Season Pass system. We're also introducing a new method for accessing the content and there will be more information about that when the time comes. In the free public feed of Coffee Break Spanish we'll be introducing a new element, aimed primarily at those of you who have already completed the course. We're calling it the "free refill" and it will be published every two or three weeks. In the early lessons of Coffee Break Spanish we taught you lots of phrases as vocabulary. However, you now know much more Spanish and can understand exactly how these phrases are formed. We'll be providing new content which will help you consolidate what you learned first time round. The most important thing to take from this, therefore, is that you should stay subscribed to the free podcast feed. You can do this by subscribing in iTunes or from the website.

After Coffee Break Spanish

Finally, we expect that you'll want to know where we're going from here: what are your next steps in Spanish? All will be revealed on 26 September 2008. You can investigate the rumours and the discussion already at thenewcoffeebreakspanish.com! We guarantee that the new course will be a perfect continuation of what you've started in Coffee Break Spanish and everything we're putting into the new course is in response to listeners' requests and suggestions. There will, of course, be a premium version of the new course and we'll be providing all the details on that as soon as we can.

What do I have to do?

Your action points are:
  1. Cancel your Paypal subscription when appropriate (make sure you’ve checked these details)
  2. Subscribe to the new second-stage course on 26 September (prelaunch).
  3. Download any premium content you require before 10 October 2008
  4. Stay subscribed to the Coffee Break Spanish feed - this way you'll get the new remastered versions and the "free refills"
  5. Continue to enjoy your Radio Lingua Spanish lessons with our new course beginning 18 October 2008.

If you have any questions about the arrangements, please visit the Radio Lingua Help Desk and send us your question.

Please note that if you intend to claim a refund, you must do so before Friday 3 October 2008.